You made it
Hooray For Earth - Keys
You know it’s me at the door before you answer
You know it’s my feet creaking the floor before you answer
Somehow I got on The Stone Pony's email list and this band is playing there next Friday night and now I'm sort of considering a drive.
So I’m helping train one of the new hires on answering the phones today, when a person called and asked if we could basically do her shopping for her and then just let her know when things were ready for her.
This poor kid looked at me like “What am I supposed to say to her?” and so I took the call.
Her: So what I’d like is for you to pick out a laptop for me, Microsoft Office, a printer and anything else I might need and then take my information and call me when it’s ready and….
Me: Ma’am, we really appreciate your business, obviously, but we don’t really do that sort of thing. Perhaps if you came in to the store you could pick something out and talk to our very qualified associates who could help you get the right package for your needs?
Her: I don’t want to come into the store until everything is ready for me.
Me: Again, ma’am, we can process an order that you make online, or we can assist you for as long as you need if you come in, but we do not put together personal orders and then call people when they are ready.
Her: Why not?
Me: Because we are a store and we have associates who help people who come in and it is their duty to help customers in the store. We have a website for those who want to order items and have them sent without coming into the store.
Her: Well that’s bullshit.
Me: I’m sorry you feel that way.
Her: Fuck you.
Me: Have a nice day. [click]
WHEN DID PEOPLE STOP UNDERSTANDING HOW LIFE WORKS?